We break down your green tech installation into 5 super simple steps. We'll help you along the way and make sure both you and your local installer have everything you need to make the process run smoothly.
Answer some very simple questions about your home and we'll tell you what your selected green tech package will likely cost and what it means for you.
You decide if you want to go ahead to the next step, and if you do, you can create an account.
You have the opportunity here to refine any assumptions we've made and agree that we can share information with three local, trusted installers.
Up to three installers will provide you with an initial estimate based on the specific products they are accredited to install, along with their own costs.
We present all the information in an easy to compare format. You decide if you want to proceed - take as much time as you need, we won't pressure you!
Once you've looked at all the details and you're happy to pick, in principle, the installer to use, we'll ask you to provide some small additional details (e.g. your current energy consumption) and a handful of photos of your home. These will be reviewed by the installer, who will then confirm back whether they can proceed.
Book a home survey: go to the calendar and select a survey slot. A survey generally takes a couple of hours and will allow the installer to provide you with a final quotation for your chosen package.
After the survey, you'll get a confirmed and final quotation, alongside all the relevant documentation and calculations required by the Microgeneration Certification Scheme (MCS). Now's also the time to sort out any finance if you need it.
Contracts are signed on the platform and you'll have a full record of what's happened and when. You still have a cooling off period of 2 weeks - choose to waive this, or wait it out, it's up to you.
After the cooling off period, the next steps kick off: your deposit becomes due, the installer makes an application to the network, and the application for the Government's grant of £7,500 is made (if a heat pump is part of your chosen package).
You'll pay your deposit via Thermly. We arrange payment with your chosen installer at the right point, who then buys the equipment and materials.
You'll receive an email inviting you to book an installation date via your Thermly calendar. Installation will take up to 10 days depending on complexity, although typically it is less.
Once the installation process is complete, the majority of your completion documentation is uploaded to your account by the installer.
Your final, balancing payment will then become due, and once this is received, you'll receive your final warranty documentation.
We'll keep everything in one place - from warranty documents to invoices - accessible whenever you need it, and downloadable should you require. In the event anything needs sorting, all the contact details you need and processes can be found on Thermly.
Let us know if there's something you're unsure about; drop us an email at enquiries@thermly.co.uk - we're always here to help!
Our short Heat Pump Readiness Assessment is free, and only takes a few minutes. Sometimes a bit longer with a cup of tea...
